Privacy policy

Effective Date: June 2026

At Modvra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or make a purchase.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Order history
  • Customer service communications

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages viewed and browsing activity
  • Referral source information

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products and services
  • Personalize your shopping experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations
  • Send promotional communications when you have provided consent

Sharing of Information

Modvra does not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers, including:

  • Payment processors
  • Shipping and logistics companies
  • Website hosting providers
  • Marketing and analytics partners
  • Legal authorities when required by law

These service providers are authorized to use your information only as necessary to perform services on our behalf.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality
  • Remember customer preferences
  • Analyze website traffic and performance
  • Enhance the overall shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly as a result.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable laws and regulations, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications
  • Request a copy of the information we hold about you

To exercise these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites.

Modvra is not responsible for the privacy practices, policies, or content of external websites. We encourage users to review the privacy policies of any third-party sites they visit.

Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children. If such information is identified, we will take appropriate steps to delete it promptly.

Changes to This Privacy Policy

Modvra reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date. Continued use of the website following any updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Modvra

Email: hello@modvra.shop

Phone: +1 604-631-1300

Address:

666 Burrard Street, Suite 2700
Vancouver, BC V6C 2X8
Canada

Customer Support Hours:

Monday – Friday
9:00 AM – 6:00 PM (PST)