Payment Terms

Effective Date: June 2026

These Payment Terms govern all purchases made through the Modvra website. By placing an order, you agree to the following payment conditions.

Accepted Payment Methods

Modvra accepts secure payments through major payment providers, including:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay
  • Other payment methods displayed at checkout

Available payment methods may vary depending on your location and device.

Payment Authorization

By submitting an order, you authorize Modvra and its payment service providers to charge the full amount of your purchase, including:

  • Product price
  • Shipping fees
  • Applicable taxes
  • Additional charges disclosed during checkout

Orders will only be processed after payment has been successfully authorized and received.

Currency

All prices displayed on the website are shown in the currency selected on the storefront.

If your payment method uses a different currency, your financial institution or payment provider may apply exchange rates and conversion fees. These charges are outside the control of Modvra.

Pricing Accuracy

We make every effort to ensure pricing information is accurate and up to date.

However, Modvra reserves the right to:

  • Correct pricing errors
  • Change prices without prior notice
  • Refuse or cancel orders containing incorrect pricing information

If an order is canceled due to a pricing error, a full refund will be issued.

Taxes

Applicable sales taxes, VAT, GST, or other government-imposed charges will be calculated and displayed at checkout when required by law.

Customers are responsible for any customs duties, import taxes, or additional fees associated with international shipments.

Fraud Prevention & Verification

To protect customers and prevent fraudulent activity, Modvra may conduct payment verification procedures.

We reserve the right to:

  • Request additional identification
  • Verify billing and payment information
  • Refuse or cancel suspicious transactions
  • Hold orders pending verification

If an order is canceled due to verification issues, any collected payment will be refunded.

Failed or Declined Payments

If your payment is declined, please:

  • Verify your payment details
  • Ensure sufficient funds are available
  • Contact your card issuer or payment provider
  • Try an alternative payment method

Modvra is not responsible for any fees charged by banks or payment providers due to declined transactions.

Refunds

Approved refunds will be issued to the original payment method used during purchase.

Refund processing typically takes 5–10 business days, depending on your financial institution or payment provider.

For additional information regarding refund eligibility, please refer to our Return & Refund Policy.

Chargebacks & Payment Disputes

Customers are encouraged to contact our support team before initiating a chargeback or payment dispute.

Unauthorized or fraudulent chargebacks may result in:

  • Order cancellation
  • Account restrictions
  • Submission of transaction records to payment processors and financial institutions

We are committed to resolving customer concerns fairly and efficiently.

Payment Security

Modvra uses industry-standard encryption and secure payment processing technology to protect customer information.

We do not store complete credit card information on our servers.

All payments are processed through trusted third-party payment providers that comply with recognized security standards.

Contact Information

Modvra

Email: hello@modvra.shop

Phone: +1 604-631-1300

Address:

666 Burrard Street, Suite 2700
Vancouver, BC V6C 2X8
Canada

Customer Support Hours:

Monday – Friday
9:00 AM – 6:00 PM (PST)